Privacy Policy

The present privacy policy defines and informs you of the manner in which SKIN OFFICE PARIS, a société par actions simplifiée (simplified joint stock company) registered in the Paris Trade and Companies Register under no. 911 056 174, whose registered office is located at 39 rue Sainte Croix Bretonnerie in Paris (75004) (hereinafter referred to as "the Company"), as data controller, uses and protects the information that you transmit when you use the skinofficeparis.com website (hereinafter referred to as "the Site").

This privacy policy may be amended or supplemented by the Company at any time. The date of its update will then be expressly stated. These modifications are binding on you as soon as they are put online and should ideally be consulted regularly.

By using the Site, you expressly consent to the present privacy policy, of which you declare that you are fully aware.

1. Collection of information

The Company collects information when you register on the Site in order to place an order. The information collected includes your last name, first name, e-mail address, telephone number and postal address.

In addition, the Company automatically receives and records information from your connection terminal and browser, including your IP address, when you connect to the Site.

The Company retains this data only for the time corresponding to the purpose of the collection as indicated in article 2 below, which in any event may not exceed 5 years from the date of your last order.

2. Use of information

All information collected by the Company from you may be used for the following purposes:

  • Allow the validation and execution of orders on the Site
  • Personalize your experience on the Site and respond to your individual needs
  • Improve the Site
  • Contact you by telephone or e-mail if necessary

This processing is necessary to fulfill the Company's contractual obligations and is based on its legitimate interest in providing you with relevant content.

3. Confidentiality

The Company is the sole owner of the information collected on the Site. Your personal information will not be sold, exchanged, transferred or given to another company for commercial purposes without your consent.

This data may, however, be entrusted to subcontractors for the proper execution of the services offered or to third parties responsible for the management and/or operation of the Site, who are in no case authorized to use your data for purposes outside the strict scope of their mission or to sell, exchange or transfer your data to third parties.

Your personal data may only be disclosed in application of a law, regulation or court order.

Your non-private data, i.e. data that does not allow you to be identified, may be supplied to third parties for statistical, marketing or advertising purposes.

Your personal data will not be transmitted outside the EU.

4. Data protection

The Company implements a variety of security measures to preserve the security of your personal information. In particular, the Company uses state-of-the-art encryption to protect sensitive information transmitted online. The Company also protects your information off-line. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information.

The Company ensures that any service provider or subcontractor it may use to collect and process the data you provide presents adequate guarantees in terms of confidentiality, usage and data protection.

Computers and servers used to store personally identifiable information are kept in a secure environment.

5. Right of access, rectification and opposition

You have the right to access, limit, rectify and object to the use of your personal data transmitted to the Site.

Any such request should be addressed to the person responsible for processing the Site by sending an e-mail to [email protected].

In view of the Company's security and confidentiality obligations when processing personal data, all requests must be accompanied by a photocopy or scan of your identity document (identity card, passport, driving license).

The Company will reply within one month of receipt of your request.

To help you with your request, the CNIL has drawn up model letters for requesting :

6. Policy on the use of cookies

When you connect to the Site, the Company may install a cookie on the hard disk of your terminal in order to guarantee you smooth and optimal browsing on the Site. Cookies enable us to recognize your computer, tablet or cell phone so that we can personalize the services offered on the Site.

To inform you of this, a banner appears at the bottom of your screen when you connect to the Site. You may refuse the deposit of cookies on your terminal at any time by configuring your Internet browser. In this case, however, the Company cannot guarantee that the Site will function optimally, and cannot be held responsible for any consequences related to the alteration of your browsing conditions on the Site which may result from your choice to refuse or block the cookies necessary for its proper operation.

To help you configure your settings, the CNIL has set up a page dedicated to the control of cookies, which can be consulted via the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

The information collected via cookies in no way allows you to be identified by name, and is solely intended to help the Company improve the Site's performance.

In accordance with CNIL recommendations, cookies that are strictly necessary for the operation of the Site are not subject to any prior obligation on your part. On the other hand, your express consent is required prior to the use of cookies issued by third parties, which are subject to the latter's privacy policies, which can be consulted on their websites. These cookies may be audience measurement cookies, advertising cookies or social network sharing cookies.

7. Recourse

If you feel that the Company is not complying with its obligations with regard to the collection and processing of your personal data, you may submit a complaint to the CNIL by mail or electronically via the following link: https://www.cnil.fr/fr/plaintes/internet.

Last update: March 2023